Shipping policy
Thank you for shopping with Al Qasem Jewelry. Please read our shipping policy carefully.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery
We offer free shipping on all orders. Every order is fully insured during transit and requires a signature upon delivery for your security.
- Standard Shipping: 5–7 business days
- Expedite Shipping: 3-5 business days
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can follow your package every step of the way.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately and we will work to resolve the issue promptly. All shipments are fully insured for your peace of mind.
International Shipping
We ship worldwide! Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary depending on your location and local customs processing.
For international shipping inquiries, please contact us at info@alqasemjewelry.com
Contact Us
If you have any questions about your shipment, feel free to reach out to our support team. 📧 info@alqasemjewelry.com ⏰ Response time: within 24-48 hours